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Terms & Conditions

Last updated: 4 November 2026

1. Operator and acceptance

leskamas.com (the “Website”) is operated by a company incorporated in Hong Kong (“we”, “us”). These terms apply to every use of the Website and to every order. By placing an order you confirm that you have read and accepted them.

2. Our services

  • Kamas buyback: you sell us in-game currency (kamas) of Dofus, Dofus Touch, Dofus Retro or Wakfu, delivered to us in game, and we pay you with the payout method you choose.
  • Account buyback: you sell us a game account and transfer it to us.
  • Server exchange: you give us kamas on one server and receive kamas on another server, free of charge, at the rate shown when you order.

Links to other websites (for example to buy kamas) are provided for convenience; those websites are run by third parties under their own terms.

3. Who can use our services

  • You must be at least 18 years old and legally able to enter into a contract.
  • The information you give us (name, email, telephone, payout details) must be accurate and your own. You are responsible for your customer account and its password.
  • We may refuse, suspend or cancel any order or account at our discretion, in particular in case of suspected fraud.

4. Origin of the goods

You confirm that you own the kamas or the account you sell, and that they were obtained lawfully: not stolen, not taken from another player’s account, and not obtained through hacking, exploits or fraudulent payments. We may ask you for information or proof about their origin and may delay, refuse or cancel an order until we are satisfied. Suppliers who break this rule are blocked and may be reported to the authorities. If the kamas you supply repeatedly lead to bans on our accounts, we end our business relationship with you.

5. Prices and orders

  • Prices change with market supply and demand and are shown on the Website per million kamas, for each server and payout method. The amount you will receive is displayed before you confirm.
  • Your price is locked when you submit your order.
  • Each payout method has a minimum amount per order, and orders above a maximum amount are handled directly by our support. Account sales have no minimum amount.
  • If a server is marked “Full”, we are not buying on it at the moment; you can still ask our live chat whether we can accept your kamas.
  • You must deliver within 30 minutes of placing your order. If delivery is late, we may cancel the order depending on our stock. Contact our live chat if you need more time.

6. Delivery in game

  • If you entered your character name and a Temporary code for exchange, stay online: our agent contacts your character in game and gives you your Temporary code for exchange first. Only trade with the character who gives you your correct Temporary code for exchange, or whose identity our live chat has confirmed. Never reveal your code to anyone: our agent gives it to you, and never asks for it.
  • If you did not enter these details, contact our live chat to confirm our receiving character before trading.
  • Kamas given to anyone other than our agent (for example an impersonator using a similar name) are not delivered to us and cannot be paid or refunded.
  • We normally pay only once the full quantity has been delivered. If you cannot deliver the rest, contact our live chat: we cancel the original order and create a new order for the quantity actually delivered, at the same unit price and with the same payout method. If that amount is below the minimum of the payout method, additional fees may apply.

7. Payment

  • Once an order has been fully delivered, it enters the payout process. We process payouts in daily batches and combine orders to the same payout account into one payment.
  • Processing times after full delivery are usually 1 to 24 hours, whatever the payout method.
  • The amount shown is what we send. Fees charged by your own payment provider, bank or blockchain network (for example PayPal fees depending on your country, or cryptocurrency network fees) are your responsibility.
  • You are responsible for the payout details you enter. Changing them after a partial or full delivery requires identity verification. A payment sent to the details you provided is final, and we will not make a second payment.
  • Payments may be delayed or fail because of restrictions on your payment account, incorrect details, or identity, anti-money-laundering or origin checks required by us or by our payment providers.

8. Account buyback

  • You must be the original creator of the account. We do not accept accounts bought or obtained from another person.
  • The account must meet the requirements published on the Website, in particular: created at least 14 days ago, kamas exchange unlocked, Ankama Shield and two-factor authentication disabled, no secret answer, and no linked phone number where required.
  • The price displayed is final, provided the account matches the information you submitted and meets these requirements. We review the account within 24 hours; if it does not meet them, we cancel the order and you should change the account password promptly.
  • You can cancel until our review is complete. Once we change the password to complete the handover, the sale is final and cannot be cancelled; the order then enters the payout process.
  • The sale covers the entire account. After the handover, you must not log in to the account or try to recover it. If you recover it, we may require you to refund the payment received and end our business relationship, and we may report it.

9. Server exchange

  • Exchange rates change with our stock and market supply and demand. The quantity you receive is the one shown when you order, within the limits shown on the Website. The exchange is free.
  • You hand over the agreed quantity within 30 minutes of placing your order, using the same Temporary code for exchange procedure as in section 6. Once we have received it in full, we deliver the agreed quantity to the receiving character in your order, usually within 5 to 15 minutes.
  • If the destination server is out of stock, we tell you before you hand over any kamas; you can cancel or wait.
  • You are responsible for the destination server and receiving character you enter. Kamas delivered according to your details are not replaced.
  • We never ask you to return kamas you have received. Anyone asking for this is a scammer; we are not responsible for kamas handed over to them.
  • Only one exchange can be in progress at a time.

10. Cancellation, rollbacks and claims

  • You can cancel an order free of charge before delivering any kamas, through the live chat. Deliberate and repeated cancellations may lead to the suspension of your account.
  • Once kamas or an account have been delivered and paid, the sale is final.
  • If a server rollback removes kamas you delivered to us: for an unpaid order, payment is put on hold until you deliver again; for a paid order, we may require you to deliver the kamas again or to refund the payment received.
  • Any claim about a delivery or a payment must be sent to us within 7 days.

11. Independence from the game publisher

leskamas.com is not affiliated with, endorsed by or sponsored by Ankama. Dofus, Dofus Touch, Dofus Retro, Wakfu and their content are trademarks and property of Ankama. The trading of in-game currency and accounts may not be allowed by the publisher’s terms of use; you accept this risk and any measure the publisher may take against your account.

12. Prohibited use

You must not: give false information, use someone else’s identity or payout account, sell goods you do not own, impersonate our agents, try to obtain a payment twice, or disrupt the Website (for example with bots or scraping). We may cancel related orders, block your access and keep any amounts necessary to cover the damage.

13. Intellectual property

The content of the Website (texts, design, logos, software) belongs to us or our licensors and may not be copied or reused without our written permission.

14. Liability

We provide the Website and our services with reasonable care, but cannot guarantee that they are always available or error-free. To the extent permitted by law, our liability for an order is limited to the amount of that order, and we are not liable for indirect losses or for events beyond our reasonable control (for example game server outages, publisher decisions, payment provider or bank delays). Nothing in these terms limits rights you have under mandatory consumer law.

15. Indemnity

You agree to compensate us for any loss, claim or cost caused by your breach of these terms, in particular by selling goods of unlawful origin or by recovering an account you sold to us.

16. Communications and privacy

You agree to receive information about your orders by email, live chat, WhatsApp (if you gave us your number) or on the Website. How we handle your personal data is described in our Privacy Policy.

17. Changes

We may change these terms. The version in force when you place an order applies to that order.

18. Governing law

These terms are governed by the laws of Hong Kong. Disputes fall under the jurisdiction of the courts of Hong Kong, without prejudice to any mandatory rights you may have as a consumer in your country of residence.

19. Contact

Email: [email protected] – or the live chat on this website.